• 01157722462
  • sales@sprint-ink.co.uk

Help

Help and Information

We hope you are pleased with your products purchased from sprint-ink. We've worked hard to make our website easy to browse with an efficient ordering process. If, however you do have any questions about our website or our service we have put together this useful information.

If you can't find the information you're looking for please contact us and one of our friendly customer service team will look after you.

Your Privacy

We respect your privacy.

We only use your information to administrate your account and we won't pass your information on to any third party (other than as part of processing your order) or spam you. View our full Privacy Policy

Terms and Conditions

View our full Terms and Conditions here

About Us

We supply hundreds of schools, Local government authorities, police forces and home users with high quality compatible or original toner cartridges or printer ink cartridges. If you are interested in setting up a government authority or school account for your ink cartridge supplies, please visit our NHS, Schools And Government pages for more details.

Find out more about Sprint-Ink here

Recycling

Whether you’re an Individual, Charity, School or Business and you recycle in large or small quantities, Sprint-Ink offers a first class recycling service. View our recycling page

Contacting Us

Friendly assistance from real people - we're extremely easy to contact by phone or email. We make contacting us easy, and we will ALWAYS answer your queries. We have a range of online tools to help you to get in touch on our Contact Us page and our telephone number and email address is on the top of every page; give us a call no matter how small you may think your question is, you will always talk directly with a human!

Delivery

Delivery Charges

Your order will be delivered, for free, to mainland UK regions.

There are certain geographical limitations to some mainland and offshore UK regions. We can deliver to these regions but a surcharge may apply. Please click here to download a list of these regions.

Please visit our Delivery Information Page for more information

How long will it take for your order to arrive?

You can expect your order to be delivered, for free, the next working day if placed before 4.00pm Monday – Thursday

Orders placed Friday before 4.00pm are expected to be delivered on the following Monday

Orders placed after 4.00pm on Friday are expected to be delivered on the following Tuesday

Orders placed on Saturday or Sunday are expected to be delivered on the following Tuesday

Bank Holidays

We do not despatch or deliver orders on bank holidays

Please visit our Delivery Information Page for more information

Orders

Can my order be collected?

Unfortunately not; we only take orders on our website, over the phone or by email for business account holders.

What payment methods do we accept?

We accept PayPal, Visa, MasterCard and most major credit or debit cards. We also accept purchase orders from schools, NHS and government organisations.

Please Note: Sprint-Ink are not currently registered for VAT, the price you see on our website is the total price you will pay.

Invoicing for schools, NHS and government organisations

We are happy to open a net 30 day account for you, providing you are a school or government authority, Please visit our NHS, Schools And Government pages to find out more about setting up an account with us.

Returns

Visit our Print Help page before returning your product, our easy-to-follow guides may help you resolve any issues you may have. 

We’ve made returning an item simple, Before returning items to us we ask that you complete our returns form. Our returns procedure and Terms and Conditions can be found on our Returns page.

For more information about returns you may like to read about our 30 Day Money Back Guarantee

Connect With Us 

Visit our social media pages below for updates, offers and competitions or take a look at our blog for interesting articles on printing, photography tips and tech news plus the latest product updates for your printer ink or toner cartridges.

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We accept
  • Visa
  • MasterCard
  • America Express
  • Visa Electron
  • Maestro
  • PayPal
  • Comodo SSL Trust online

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