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    Help

    Help and Information

    We hope you are pleased with your products purchased from sprint-ink. We've worked hard to make our website easy to browse with an efficient ordering process. If, however you do have any questions about our website or our service we have put together this useful information.

    If you can't find the information you're looking for please contact us and one of our friendly customer service team will look after you.

    Your Privacy

    We respect your privacy.

    We only use your information to administrate your account and we won't pass your information on to any third party (other than as part of processing your order) or spam you. View our full Privacy Policy

    Terms and Conditions

    View our full Terms and Conditions here

    About Us

    We supply hundreds of businesses, schools, Local government authorities, police forces and home users with high quality compatible or original toner cartridges or printer ink cartridges. If you are interested in setting up a business or school account for your ink cartridge supplies, please visit our Business Accounts or NHS, Schools And Government pages for more details.

    Recycling

    Whether you’re an Individual, Charity, School or Business and you recycle in large or small quantities, Sprint-Ink offers a first class recycling service. View our recycling page

    Contacting Us

    Friendly assistance from real people - we're extremely easy to contact by phone or email. We make contacting us easy, and we will ALWAYS answer your queries. We have a range of online tools to help you to get in touch on our Contact Us page and our telephone number and email address is on the top of every page; give us a call no matter how small you may think your question is, you will always talk directly with a human!

    Delivery

    Delivery Charges

    Your order will be delivered, for free, to mainland UK regions.

    There are certain geographical limitations to some mainland and offshore UK regions. We can deliver to these regions but a surcharge may apply. Please click here to download a list of these regions.

    Please visit our Delivery Information Page for more information

    How long will it take for your order to arrive?

    You can expect your order to be delivered, for free, the next working day if placed before 4.00pm Monday – Thursday

    Orders placed Friday before 4.00pm are expected to be delivered on the following Monday

    Orders placed after 4.00pm on Friday are expected to be delivered on the following Tuesday

    Orders placed on Saturday or Sunday are expected to be delivered on the following Tuesday

    Bank Holidays

    We do not despatch or deliver orders on bank holidays

    Please visit our Delivery Information Page for more information

    Orders

    Can my order be collected?

    Unfortunately not; we only take orders on our website, over the phone or by email for business account holders.

    What payment methods do we accept?

    We accept PayPal, Visa, MasterCard and most major credit or debit cards. We also accept purchase orders from schools, NHS and government organisations.

    Invoicing for schools, NHS and government organisations

    We are happy to open a net 30 day account for you, providing you are a business or government authority, Please visit our Business Accounts or NHS, Schools And Government pages to find out more about setting up an account with us.

    Looking for help with your printer or ink and toner cartridges?

    Visit our Print Help page. Our easy-to-follow guides will help you resolve any questions you may have, or, in the unlikely event help with any issues you may experience with your cartridges.


    We accept
    • Visa
    • MasterCard
    • America Express
    • Visa Electron
    • Maestro
    • PayPal

    Copyright © Sprint Ink 2017